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The CCM examination is the Commission's 180-item multiple-choice exam required to earn the Board-Certified Case Manager (CCM) credential — 150 scored items across six knowledge domains plus 30 unscored pretest items in a 3-hour, two-session computer-based sitting — delivered by Pearson VUE during three annual one-month testing windows (April, August, December) at test centers in the U.S. and worldwide or through OnVUE remote proctoring.
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180 multiple-choice items (a blend of 3- and 4-option items; 150 scored, 30 pretest) across six scored knowledge domains: Care Management (30%, 45 items), Psychosocial Concepts and Support Systems (20%, 30), Ethical, Legal, and Practice Standards (18%, 27), Reimbursement Methods (12%, 18), Quality and Outcomes Evaluation and Measurements (10%, 15), and Rehabilitation Concepts and Strategies (10%, 15); taken in two sessions with a 10-minute break
U.S. national certification exam: the body of knowledge is U.S. law and delivery systems, and qualifying employment experience must be obtained in the United States, Puerto Rico, or the U.S. Territories.
Current, active, unrestricted U.S. license or certification in a health or human services discipline (or an accredited baccalaureate/graduate degree in such a field when licensure is not required), PLUS qualifying full-time case management employment experience — 12 months supervised by a CCM, or 24 months unsupervised, or 12 months as a supervisor of case managers — obtained in the U.S., Puerto Rico, or U.S. Territories; attestation of good moral character
Eligible candidates may retake in the next available exam cycle for a USD 195 retake fee; no limit on the number of re-take attempts as long as they occur in different cycles; after a failed retake (or missing the next cycle), a full new application and fees are required